Waiting Time Policy
For airport pickups, we monitor your flight to adjust for early or delayed arrivals.
• We provide 15 minutes of complimentary waiting time after the scheduled pickup time.
• After 15 minutes, a waiting fee of $40 per additional 30 minutes may apply.
• If we are unable to contact you after 45 minutes, the ride may be considered a no-show.
For non-airport pickups:
• We allow 10 minutes of complimentary waiting time.
• Additional waiting time may result in extra charges.